# CATS > Coastal Accessible Transport Services ## Posts - [Sutton Hoo Hopper](https://cats-paws.co.uk/sutton-hoo-hopper/): New ‘Sutton Hoo Hopper’ Bus Service Bridges the Gap Between Woodbridge, Melton, and National Trust Sutton Hoo A new seasonal shuttle service, the Sutton Hoo Hopper, is set to launch for the summer holidays, providing a vital link between local transport hubs and one of the UK’s most significant archaeological sites. The hopper will be operated in partnership with Coastal Accessible Transport Service (CATS), Woodbridge Town Council, Melton Parish Council, Suffolk County Council, and the National Trust.  The pilot service aims to make the National Trust’s Sutton Hoo more accessible to tourists and residents alike, while promoting sustainable, car-free travel… - [Customer and Driver](https://cats-paws.co.uk/customer-and-driver/): Barbara uses CATS for a variety of journeys which include Ipswich Hospital, attending medical appointments, going shopping for her weekly groceries, or joining a CAT’S trip out to a local attraction.  Due to Barbara’s mobility the service offers her a door-to-door service and when attending medical appointments her driver will wait for her. - [Adults and Children using Service](https://cats-paws.co.uk/mr-mrs-mccormish-2/): Hayley uses the Rural Bus Service to take her two children out during the holidays, they have been to Dunwich and Walberswick beach as well as going for walks round Dunwich and the RSPB. - [Mr. & Mrs. McCormish](https://cats-paws.co.uk/mr-mrs-mccormish/): Mr. & Mrs. McCormish live in Aldeburgh, Mr McCormish was the driver for them both but unfortunately had to give up driving about two years ago.  They have no family living close by and their friends are off a similar age to them, so do not like to ask for their help.  They both have mobility scooters to get around town, but this is only possible when the weather is nice. “CATS is a super service we wouldn’t be able to attend medical appointments without them as my Husband needs his wheelchair to travel.  The drivers are always helpful and caring.  I can travel… - [Shirley](https://cats-paws.co.uk/shirley/): Shirley lives on her own and 4 years ago had to give up driving her car due to her failing eye sight.  Living in a rural village with no regular bus services  meant that Shirley would become very isolated and lonely.  CATS Connecting Communities rural bus service has been a life saver and helped Shirley continue to be independent, remain active and socialise. “I would like to say how glad and grateful I am to be able to use this service and without it my life, and world, would be much smaller and less interesting because I wouldn’t be able to get out… - [Welcome to the new CATS website!](https://cats-paws.co.uk/our-new-website-goes-live/): Welcome to the official new website of Coastal Accessible Transport Services! Based in Leiston, we’re proud to serve our local community and the surrounding towns with safe, reliable, and inclusive transport options. Whether you’re booking a journey, exploring our range of accessible vehicles, or simply learning more about what we offer, you’ll find everything you need right here. At Coastal Accessible Transport Services, we believe that mobility is a right, not a privilege—and we’re committed to helping people of all ages and abilities across Leiston and nearby areas stay connected, independent, and on the move. - [100 Club](https://cats-paws.co.uk/100-club/) - [Volunteer Vacancies](https://cats-paws.co.uk/minibus-driver-vacancy/): Volunteers Roles needed: Car Drivers, Minibus Drivers & Trustees Volunteering can be hugely rewarding, and there are many benefits: It’s a great way to make new friends and connect with local people You can increase your social skills and self-confidence It can provide you with a sense of purpose Help you to stay active Volunteering is an excellent way for you to give back to your local community. Our aim is to promote individual independence, help reduce isolation and loneliness for people in our local community and our team of volunteers are integral to our success. Volunteers enable our members… ## Pages - [Sutton Hoo Hopper](https://cats-paws.co.uk/sutton-hoo-hopper/) - [CATS map](https://cats-paws.co.uk/cats-map/) - [Testimonials](https://cats-paws.co.uk/testimonials/): “Excellent service. The staff were really helpful and the driver was most polite and friendly. Thank you.”Chrissie Fullbrook “CATS has been invaluable to us and has helped a vulnerable adult who lives with us have more independence and be able to get to their day placement. The drivers are helpful, kind and considerate. We really are so grateful for CATS for their continued service. Please keep up the great work!” Lydia “I just wanted to say a massive thank you for all the help and support that you all have given me.  I have been using this service right from… - [Get Involved](https://cats-paws.co.uk/get-involved/): Get Involved Get Involved To Help Your Community Our committee members are all volunteers with a diverse set of skills, they are dedicated to keeping CATS on the road and serving the local communities with transport to access local hubs to carry out every day essential services or attend medical appointments. CATS are always looking for new members to join the committee who have a desire to help their local community and shape the future of CATS. Our Minibus and Community Car Drivers Our volunteer drivers are invaluable to us, they are dedicated to helping their passengers, maintain their independence,… - [Services No Title](https://cats-paws.co.uk/services-no-title/): 100 Club Winners – December 2024 100 Club Winners – winners for December 2024 are: 1st Prize £100 – Rhoda Harrison 2nd Prize £50 – Philip…Read More Cynthia’s Award Our Bact chair, Cynthia Phillips has won an award with Beccles Town Council for her long service with Bact community…Read More Our new website goes live! Welcome to the new Bact Community Transport website! Here you will find information on our service and what we offer.…Read More Volunteer Driver Vacancies We are currently looking for volunteer minibus and car vacancies. Please contact us if you would like to discuss this…Read More - [Door to Door](https://cats-paws.co.uk/door-to-door/): Door to Door/Dial A Ride We provide a friendly and reliable door-to-door transport service for residents in Leiston, Saxmundham, Woodbridge, and Aldeburgh. Our fully wheelchair-accessible minibuses are ideal for individuals who may need a bit of extra help with their journey—whether that’s assistance to the vehicle or simply finding the walk to the shops a little too far. Our service is designed to support independence and social connection, helping people get out and about with ease. Whether you’re heading to the shops, a healthcare appointment, a lunch club, visiting friends and family, or joining one of our organised day trips… - [Wheels within Wheels](https://cats-paws.co.uk/wheels-within-wheels/): Wheels within Wheels Our Wheels within Wheels service offers safe and comfortable transport using a wheelchair-accessible MPV. Ideal for longer journeys — such as appointments at Ipswich Hospital — this service includes a volunteer driver who can wait with you for up to two hours. The cost is just 45p per mile (plus VAT), calculated from our base in Leiston and back. This service is available to anyone without access to a private vehicle or where public transport isn’t a practical option. To use the service, you must be a registered member. Membership costs £20 per year or £4 per… - [Connecting Communities (Bus)](https://cats-paws.co.uk/connected-communities-bus/): Connecting Communities (Bus) Coastal Accessible Transport Services (CATS) operates three Demand Responsive Bus Services on behalf of Suffolk County Council, designed specifically for rural villages without a regular bus service. These services help you travel to your local hub or connect with mainstream bus and rail services. Operating Monday to Saturday, from 7am to 7pm, these flexible services can be booked by phone or online and are charged at standard bus fares—making them both convenient and affordable. Who can use it?Anyone can use these services, but pre-booking is essential. You can book up to 14 days in advance or even… - [Community Car Service](https://cats-paws.co.uk/community-car-service/): Community Car Service Our volunteers kindly use their own vehicles to provide journeys for those in need. The cost is 45p per mile, calculated from the volunteer’s home. We do our best to match you with the nearest available driver to help keep costs as low as possible. Drivers are happy to wait for up to 1 hour for shopping trips or appointments, and up to 2 hours for hospital visits. This service is available to anyone who does not have access to a private vehicle or is unable to use public transport. Fares are paid directly to the volunteer… - [Community Group Hire](https://cats-paws.co.uk/community-group-hire/): Community Group Hire Our fully accessible minibuses are available for hire by community groups, charities, and not-for-profit organisations across the East Coast, including Leiston and the surrounding Suffolk area. Whether you need transport for a day trip, a community event, or to support local activities, we’re here to help you get where you need to go safely and comfortably. You can choose to hire one of our minibuses with one of our friendly, fully-trained volunteer drivers, or if you prefer, you are welcome to use your own driver (subject to completion of the necessary training requirements to ensure safety and… - [Conditions of Transport](https://cats-paws.co.uk/conditions-of-transport/): Conditions of Transport Introduction We welcome all passengers to our services, and hope you enjoy safe and comfortable travel with us. This document contains the conditions under which we carry you and your belongings and applies to all who travel with us be it on a minibus, a wheelchair accessible vehicle (WAV) or in a car. When travelling on bact services (from now on referred to as ‘the Operator’) you enter into an agreement with the Operator. Your attention is drawn to the information provided in this document, which must be observed. These conditions are governed by the Laws of… - [Cookie Policy](https://cats-paws.co.uk/cookie-policy/): Cookie Policy Effective Date: 24-Jan-2025 Last Updated: 24-Jan-2025   What are cookies? This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings. Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website… - [Community Transport Groups](https://cats-paws.co.uk/community-transport-groups/): Community Transport Groups Here are some Community Transport Groups we work alongside in Norfolk & Suffolk Suffolk Halesworth Volunteers 01986 874290 Halesworth Area Community Bus 01986 875900 Coastal Accessible Transport Service 01728 830516 The Voluntary Network 01638 608022 Hadleigh Community Transport 01473 826242 Communities Together East Anglia 01449 614271 Norfolk Borderhoppa 01379 854800 Norwich Door to Door 01603 776735 Centre 81 01493 332253 North Norfolk Community Transport 01692 500840 BECOME A VOLUNTEER - [Booking](https://cats-paws.co.uk/booking/): Booking Bookings are taken Monday to Friday between 9:00 – 16:00 hrs by telephoning 01986 896896. Before making a booking, please make sure you know the following: Start and destination Date and day of travel Start and finish times For minibuses, number of passengers to travel, including number of wheelchair spaces required (maximum two) For minibuses, the name and address of the person and organisation to be invoiced. Details about wheelchairs or walking aids used. When booking transport for a wheelchair user, it should be noted that for health and safety reasons, we will need to undertake a wheelchair and… - [About Us](https://cats-paws.co.uk/about-us/): About Us About Us Coastal Accessible transport (CATS) Is a non-profit organisation providing accessible transport services for anyone regardless of age who does not have access to their own transport or cannot access conventional public transport due to mobility or rural isolation in Suffolk Coastal.  The organisation is governed by a volunteer committee with the day to day running by their office based in Leiston. Our Story In July 1997, a management committee was formed for Coastal Accessible Transport Service”, CATS for short. The aims of CATS were to provide an accessible transport service that the users needed to improve their lifestyle,… - [Volunteer Driver Registration Form](https://cats-paws.co.uk/volunteer-driver-registration-form/): Volunteer Registration Form Please fill out the form below if you’re interested in becoming a volunteer, and we will get back to you. Full name (inc. title) Date of Birth Full Address Main Contact Telephone Number (inc. area code) Your email What would you want to volunteer as? Car DriverMinibusGroupCommittee Member How did you hear about CATS needing volunteers? Press articleFrom another volunteer/relativeSocial media/websiteJob centreAnother organisation - [Volunteer](https://cats-paws.co.uk/volunteer/): Volunteer Who can drive for community transport services? A variety of people, of both sexes, offer their time to community transport schemes. Retired, early-retired, those in part-time employment, those with time to spare. And they come from all walks of life. A caring approach and a liking of driving are really the only requirements. As you would expect, all drivers are asked to provide us with references, have a current driving licence and be prepared to have a DBS check and some general training. This is because many of our passengers are vulnerable and need the reassurance that, whenever we provide… - [Wheelchair Accessible Transport](https://cats-paws.co.uk/wheelchair-accessible-transport/): Wheelchair Accessible Transport BACT has three wheelchair accessible vehicles (WAV). They provide door-to-door rural transport for those who are confined to a wheelchair or cannot transfer from wheelchair to car.  The WAVs seat up to three passengers plus a wheelchair, or five passengers without a wheelchair. Wheelchairs are safely strapped in by our trained drivers and passenger assistants using a four-point harness system. Fares for Wav journeys are: 60p per mile, one carer may travel free of charge but any additional passengers are charged 60p per mile. Additional Transport Services we provide: - [Dial-a-Ride](https://cats-paws.co.uk/dial-a-ride/): Dial-a-Ride You have to be a registered member to use the service, registration from 1st Jan 2025 is £22 Return fares £7 for passengers travelling up to 5 miles £8 for passengers travelling up to 5-9 miles £9 for passengers travelling up to 10-14 miles The driver will take your fare when you board the bus. Please have the correct fare ready to avoid delay. Fares can be paid by cash or card. MembershipPlease contact us to arrange membership.  Concessionary vouchersSuffolk residents who cannot use conventional bus services and do not have a free bus pass are eligible for £100 worth… - [Services](https://cats-paws.co.uk/services/): Services At Coastal Accessible Transport Services (CATS), we’re committed to helping people in our community stay connected, independent, and mobile. We provide a range of flexible and accessible transport options designed to support those who may struggle with conventional public transport, whether due to age, disability, rural location, or lack of personal transport. Transport Services we provide: Our Door to Door and Dial-A-Ride services offer reliable, bookable transport that picks you up from your home and takes you where you need to go—perfect for shopping trips, medical appointments, or social outings. For those needing extra assistance, our Wheels Within Wheels… - [Buzzabout](https://cats-paws.co.uk/buzzabout/): Buzzabout is a bookable, wheelchair accessible bus service operating in the villages north of Lowestoft on Tuesday and Thursday between 08:30 and 16:30.  Book the bus to collect you from your home by ringing 01986 896 896 (Mon – Fri 9am – 4pm) and can book up to two weeks in advance. You can travel to Lowestoft, Blundeston, Somerleyton train station, Lound, Gunton, St Olaves and more (see coverage map).  Fares are much cheaper than a taxi and sharing a ride is better for the environment. You get FREE trips if you use the Buzzabout loyalty card. Concessionary bus passes… - [Store Locator](https://cats-paws.co.uk/store-locator/): [wpsl] - [Map](https://cats-paws.co.uk/map-2/) - [Map of Services](https://cats-paws.co.uk/map/): Use the map to find out what transport services are available in your town, village or parish. For a list of transport services available in Suffolk, click here For a list of transport services available in Norfolk, click here Other local Community Transport Groups: Halesworth Volunteers 01986 874290 Borderhoppa 01379 854800 Southwold Voluntary Help Centre 01502 724549 - [Elementor #3590](https://cats-paws.co.uk/elementor-3590/): Add Your Heading Text Here test1 - [BACT home](https://cats-paws.co.uk/bact-home/) - [Sample Page](https://cats-paws.co.uk/sample-page/): This is an example page. It’s different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I’m a bike messenger by day, aspiring actor by night, and this is my website. I live in Los Angeles, have a great dog named Jack, and I like piña coladas. (And gettin’ caught in the rain.) …or something like this: The XYZ Doohickey Company was founded in 1971,… - [GoodHeart Landing](https://cats-paws.co.uk/goodheart-landing/): GOOD HEART Charity & Nonprofit Elementor WordPress Theme Demos Pages Features Support Document 06 Unique Homepages Creative Inner Pages Donation Pages Event Pages Blog Pages Truly Responsive Layout Theme Features Life-changing moments start here. - [Our Team](https://cats-paws.co.uk/our-team/): Our Team Our Team Andrew Burgess Manager Benjamin Gulliford Marketing and Admin Lilly Freeman Booking Administrator Maria Donnelly Booking Administrator Peter Palmer Chairman Catherine Palmer Secretary Rachael Norwood Committee Member Jane Bullen Committee Member Volunteers Our Committee Our committee members are all volunteers with a diverse set of skills, they are dedicated to keeping CATS on the road and serving the local communities with transport to access local hubs to carry out every day essential services or attend medical appointments. CATS are always looking for new members to join the committee who have a desire to help their local community… - [GoodHeart Pricing Plans](https://cats-paws.co.uk/goodheart-pricing-plans/): Pricing Plans Mi in nulla posuere sollicitudin aliquam ultrices sagittis orci. Facilisis magna etiam tempor orci. Ac felis donec et odio. At in tellus integer - [GoodHeart Coming Soon](https://cats-paws.co.uk/goodheart-coming-soon/): We Are Coming Soon Mi in nulla posuere sollicitudin aliquam ultrices sagittis orci. Facilisis magna etiam tempor orci. Ac felis donec et odio. At in tellus integer - [GoodHeart FAQs](https://cats-paws.co.uk/goodheart-faqs/): FAQ’s Mi in nulla posuere sollicitudin aliquam ultrices sagittis orci. Facilisis magna etiam tempor orci. Ac felis donec et odio. At in tellus integer Mi tempus imperdiet nulla malesuada pellentesque elit eget gravida. At erat pellentesque adipiscing commodo elit at. Sit amet luctus venenatis lectus magna fringilla urna porttitor. Sodales neque sodales ut etiamVel quam elementum pulvinar etiam. Est ultricies integer quis auctor elit. Binterdum posuere lorem ipsum dolor. Adipiscing vitae proin sagittis nisl rhoncus mattis rhoncus. Lectus vestibulum mattis ullamcorper velit sed. Facilisis volutpat est velit egestas dui id ornare. Curabitur vitae nunc sed velit dignissim sodales ut eu… - [What's New](https://cats-paws.co.uk/whats-new/): Welcome to the new CATS website! Welcome to the official new website of Coastal Accessible Transport Services! Based in Leiston, we’re proud to serve our local…Read More 100 Club Read More Volunteer Vacancies Volunteers Roles needed: Car Drivers, Minibus Drivers & Trustees Volunteering can be hugely rewarding, and there are many benefits: It’s…Read More - [Contact Us](https://cats-paws.co.uk/contact-us/): Contact Us Contact Us Coastal Accessible Transport LimitedSuite 11Colonial HouseMaster Lord Industrial EstateLeistonSuffolkIP16 4JD community.transport@cats-paws.co.uk 01728 830516 At CATS we aim to provide a safe, respectful and reliable transport service. If something has not gone so well, we will want to know so we can put it right and improve our service. Click here for our complaints procedure. Message Us Feel free to use the contact form below — we’ll get back to you as soon as we can. Your name Your email Subject Your message - [GoodHeart Our Services](https://cats-paws.co.uk/goodheart-our-services/): Good Charity Love #The world will change goodness hello@greenpeace.com (208) 555-0112 Our Commitment 01 Transparency We are dedicated to transparency in our operations and finances, ensuring that our supporters can trust that their contributions are making a genuine impact. 02 Collaboration Collaboration is at the heart of our mission. We actively seek partnerships with like-minded organizations, governments, and individuals to amplify our collective impact and address complex challenges. 03 Innovation Embracing innovation allows us to find creative and effective solutions to evolving issues. We continually explore new approaches to maximize the reach and effectiveness of our programs. Why Choose Us?… - [GoodHeart About Us](https://cats-paws.co.uk/goodheart-about-us/): ABOUT US Please join us to help children around the world have a better life Who We Are? What We Do? Compassion in Action We believe that compassion is a force capable of transcending boundaries and transforming lives. By translating empathy into tangible actions, we strive to alleviate suffering and bring hope to those facing adversity. Sodales neque sodales Tellus pellentesque eu tincidunt Lacus viverra vitae congue eu Empowering Communities Our mission is rooted in the empowerment of communities. We work towards creating opportunities for education, health, and sustainable livelihoods, recognizing that empowered communities are the architects of their own… - [06 GoodHeart Save the Children](https://cats-paws.co.uk/): LOCAL VOLUNTEER CHARITY Coastal Accessible Transport Services OUR SERVICES CONTACT US Transport Services CATS offer: Coastal Accessible Transport (CATS) is a non-profit organisation dedicated to providing accessible transport for people of all ages who are unable to use conventional public transport or do not have access to their own. Whether due to mobility challenges or rural isolation, we’re here to help across the Suffolk Coastal area. CATS is overseen by a volunteer-led committee, with daily operations managed by our friendly team based in Leiston. If you’d like to find out more about our services or how you can get involved,… - [Sample Page](https://cats-paws.co.uk/sample-page-2/) [comment]: # (Generated by Hostinger Tools Plugin)