Testimonials
"Excellent service. The staff were really helpful and the driver was most polite and friendly. Thank you."
Chrissie Fullbrook
"CATS has been invaluable to us and has helped a vulnerable adult who lives with us have more independence and be able to get to their day placement. The drivers are helpful, kind and considerate. We really are so grateful for CATS for their continued service. Please keep up the great work!"
Lydia
"I just wanted to say a massive thank you for all the help and support that you all have given me.
I have been using this service right from the very beginning and I cannot fault it. In my line of work my times can vary or change suddenly but Cats are always so accommodating of this. If they are running late or have broken down, they ring me up to inform me.
I have never had any trouble with this service it has always been amazing, nevermore has then been more apparent than during the Covid19 pandemic. When I was able to start going back to work again, they were always able to fit me in and accommodate my schedule as my work picked up. I feel safe using this bus, it is always clean and immaculate and always on time.
I cannot fault this service the ladies in the office are always so friendly and warm and will do their upmost to book you on for the time you require. If this service keeps running, I will continue to use it."
Donna
"Lovely telephone staff always willing to help. Drivers always friendly and chatty"
Yvette McDonald
"I’ve just used this service for the first time. It is, without doubt, something we need to fight for and keep in our community.
Thank you Siobhan, the driver this morning, it was lovely to meet you."
Carmen Zahra
"I have been using the West Service to take my three children from Saxmundham to Framlingham for school, the service is reliable, the drivers are all excellent. I can go to work knowing that the children are in safe hands. I would not hesitate to recommend this service to other parents. The children have also used this service to go out during school holidays."
Steve
Contact
Coastal Accessible Transport Services (CATS)
Suite 11,
Colonial House,
Master Lord Ind Est,
Leiston,
Suffolk,
IP16 4JD
✆ 01728 830516
community.transport@cats-paws.co.ukOur Local Partners
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New year, New you? We still desperately need volunteer drivers to take local people to and from hospital, doctors’ appointments, out and about and shopping.![]()
Could you spare a few hours a week and take someone out so they![]()
can keep their independence? ![]()
Get in touch! message us, call us on 01728 830516 or visit cats-paws.co.uk/get-involved/
Happy New Year from all of us at CATS! ![]()
We hope 2026 brings you health, happiness, and lots more getting around and about on the buses!
Please see our posters for our opening days. One for our office hours to book and one for the bus running times. We wish everyone a wonderful and Merry Christmas! 🎄❄️🎁
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