Testimonials
"Excellent service. The staff were really helpful and the driver was most polite and friendly. Thank you."
Chrissie Fullbrook
"CATS has been invaluable to us and has helped a vulnerable adult who lives with us have more independence and be able to get to their day placement. The drivers are helpful, kind and considerate. We really are so grateful for CATS for their continued service. Please keep up the great work!"
Lydia
"I just wanted to say a massive thank you for all the help and support that you all have given me.
I have been using this service right from the very beginning and I cannot fault it. In my line of work my times can vary or change suddenly but Cats are always so accommodating of this. If they are running late or have broken down, they ring me up to inform me.
I have never had any trouble with this service it has always been amazing, nevermore has then been more apparent than during the Covid19 pandemic. When I was able to start going back to work again, they were always able to fit me in and accommodate my schedule as my work picked up. I feel safe using this bus, it is always clean and immaculate and always on time.
I cannot fault this service the ladies in the office are always so friendly and warm and will do their upmost to book you on for the time you require. If this service keeps running, I will continue to use it."
Donna
"Lovely telephone staff always willing to help. Drivers always friendly and chatty"
Yvette McDonald
"I’ve just used this service for the first time. It is, without doubt, something we need to fight for and keep in our community.
Thank you Siobhan, the driver this morning, it was lovely to meet you."
Carmen Zahra
"I have been using the West Service to take my three children from Saxmundham to Framlingham for school, the service is reliable, the drivers are all excellent. I can go to work knowing that the children are in safe hands. I would not hesitate to recommend this service to other parents. The children have also used this service to go out during school holidays."
Steve
Contact
Coastal Accessible Transport Services (CATS)
Suite 11,
Colonial House,
Master Lord Ind Est,
Leiston,
Suffolk,
IP16 4JD
✆ 01728 830516
community.transport@cats-paws.co.ukOur Local Partners
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Does a trip to Foxburrow Nature Reserve- Suffolk Wildlife Trust sound good to you? get in touch with East Suffolk Communities Team to book your free transport there and back from Wickham Market Square! www.eventbrite.co.uk/e/wild-wellbeing-days-at-foxburrow-tickets-2001192120503
CATS are looking for volunteers to become minibus drivers! Do you like helping people with mobility issues, those needing wheelchairs, or groups in care homes looking to get out and about? From a free day a week to just a few hours, we want to hear from you. Full training is provided, so please get in touch to have a chat and help transform the lives of people and make a difference. cats-paws.co.uk/volunteer-driver-registration-form/
You are invited to our AGM! (Annual General Meeting) on the 20th of October 2026 at 2:30 (doors open from 2:15) This is your chance to come along and see what's happening at CATS, speak to our trustees and manager and how you could get involved. Do you need transport there? Get in touch with us! 01728 830516
The office is open today from 9 till 12:30pm to answer calls, emails or queries you have about our services! Need to book a Bus, a car or anything else? Give us a call. Our number is 01728 830516, or visit our website for more details www.cats-paws.co.uk
CATS will be attending the East Suffolk Disability Day! ![]()
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Come and talk to us about getting out and about. ![]()
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Don't have a bus service near you but eligible for a bus pass? Turn them into Travel vouchers to be used on a number of transport options. ![]()
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www.cats-paws.co.uk/East Suffolk Disability Information Day!![]()
Looking for support, advice, information, or local services? ![]()
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Join us at the East Suffolk Disability Information Day to meet organisations, discover available support, and connect with others in your community.![]()
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Date: Tuesday 6 October, 9.30am - 12.30pm![]()
Location: Felixstowe Trades and Labour Club![]()
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Whether you're living with a disability, caring for someone, or simply wanting to find out more about local services, everyone is welcome.![]()
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We look forward to seeing you there!
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