Testimonials
"Excellent service. The staff were really helpful and the driver was most polite and friendly. Thank you."
Chrissie Fullbrook
"CATS has been invaluable to us and has helped a vulnerable adult who lives with us have more independence and be able to get to their day placement. The drivers are helpful, kind and considerate. We really are so grateful for CATS for their continued service. Please keep up the great work!"
Lydia
"I just wanted to say a massive thank you for all the help and support that you all have given me.
I have been using this service right from the very beginning and I cannot fault it. In my line of work my times can vary or change suddenly but Cats are always so accommodating of this. If they are running late or have broken down, they ring me up to inform me.
I have never had any trouble with this service it has always been amazing, nevermore has then been more apparent than during the Covid19 pandemic. When I was able to start going back to work again, they were always able to fit me in and accommodate my schedule as my work picked up. I feel safe using this bus, it is always clean and immaculate and always on time.
I cannot fault this service the ladies in the office are always so friendly and warm and will do their upmost to book you on for the time you require. If this service keeps running, I will continue to use it."
Donna
"Lovely telephone staff always willing to help. Drivers always friendly and chatty"
Yvette McDonald
"I’ve just used this service for the first time. It is, without doubt, something we need to fight for and keep in our community.
Thank you Siobhan, the driver this morning, it was lovely to meet you."
Carmen Zahra
"I have been using the West Service to take my three children from Saxmundham to Framlingham for school, the service is reliable, the drivers are all excellent. I can go to work knowing that the children are in safe hands. I would not hesitate to recommend this service to other parents. The children have also used this service to go out during school holidays."
Steve
Contact
Coastal Accessible Transport Services (CATS)
Suite 11,
Colonial House,
Master Lord Ind Est,
Leiston,
Suffolk,
IP16 4JD
✆ 01728 830516
community.transport@cats-paws.co.ukOur Local Partners
Facebook Feed
In January, we had to refuse 12 different bookings because of the lack of drivers, soaring to 20 in February. This is either because there are no drivers in that person's area, our drivers are already on journeys, or they can't be in two places at once. These journeys include hospital trips, going to the doctors, going to support groups, and simply taking someone to the supermarket for 30 minutes to get their groceries. If you have a couple of hours a week to spare helping take people in your car or ours, please get in touch. Cats try to cover a very large area, and so wherever you are in East Suffolk, we will do our best to help. Visit cats-paws.co.uk/get-involved/
Come along! Cats will be there!
This content isn't available at the moment
When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it, or it's been deleted.
This week isn't looking too sunny or warm. Stop holding out for the rain to stop, reclaim your independence and grab a bus with Katch! Don't stay in and hibernate, get out and about! All of our buses are wheelchair accessible, and we take people shopping, to appointments, to work and back. Give us a call on 01728 635 939 or visit www.katchalift.com/book-a-journey/
It's rained every day this year so far... Is tomorrow different? Get out whilst it's looking better and get on the bus. Connecting CommunitiesKatchS or Katch, we can take you! Subject to availability* Call 01728 830516 or visit our website cats-paws.co.uk/
Do you live in or near Charsfield? They have a special Winter Warmer event happening on the 11th of February with lots of advice, health and support groups in attendance. Best of all, if you live in one of the neighbouring parishes, we can pick you up and take you there in one of our buses 🚌🚌
© 2025 CATS Coastal Accessible Transport Services | Site by Cadence Digital